📦 Cancellation & Return Policy – Netwynk

At Netwynk, we strive to ensure complete customer satisfaction with every order. Please read our policy below for details on cancellations, returns, and refunds.

❌ Cancellation Policy

• You may cancel your order before production or customization begins.

• Orders that include custom designs, NFC printing, or personalized elements cannot be canceled once processing has started.

• To request a cancellation, please contact us promptly at:
  📧 netwynk.business@gmail.com
  📧 support@netwynk.com
  📱 WhatsApp: +91 8447633442

🔁 Return Policy

We accept returns only in the following cases:

• The product received is damaged or defective.

• There is a printing/design error caused by Netwynk.

Note: Returns are not accepted for personalized/customized products unless there’s a genuine error on our end.

Return Conditions:

• Returns must be requested within 7 days of delivery.

• Items must be unused and in original condition.

• Return shipping costs:

  • Covered by us if the fault is ours.

  • Paid by customer if the return is due to customer error.

💵 Refund Policy

• Refunds are processed only in case of:

  • Order cancellation (before production)

  • Accepted product return due to error on our side

• Refunds will be processed within 7–15 working days.

• Any applicable gateway or handling charges may be deducted.

📬 Need Help?

If you have any questions, feel free to contact us:

• 📧 Email: netwynk.business@gmail.com

• 📧 Support: support@netwynk.com

• 📱 WhatsApp: +91 8447633442

We’re here to assist you and ensure a smooth experience with Netwynk.